Some entrepreneurs wear their low margins like a badge of honour. They proudly keep prices low, stretch resources to the limit, and scrape by financially, all in the name of serving their community and fulfilling their mission. It sounds selfless and noble. But when you zoom out, this approach often leads to a harsh reality — the collapse of the very mission they set out to champion.
Here’s a tough truth: businesses that don’t make money can’t survive. And businesses that don’t survive can’t serve anyone — not their customers, not their employees, and certainly not their communities.
A Familiar Story, A Painful Ending
Let’s talk about what happens when a business runs on passion but forgets about profit. I’ve seen it too often: an entrepreneur decides it’s finally time to sell their business after years of hard work and sacrifice. They dream of reaping the rewards of everything they’ve built. But instead, they’re hit with an ugly surprise.
Most buyers rely on the business’s profit to finance their purchase. If the numbers don’t add up, buyers won’t — and can’t — make an offer. The owner finds themselves stuck, unable to sell the business, and with no way to step away gracefully.
This sets off a devastating chain reaction:
-
Customers are left scrambling to find alternatives, often realising too late how much they undervalued the service they’d been receiving.
-
Employees are blindsided, left jobless, and scrambling to make ends meet.
-
The owner is left heartbroken, wondering how things fell apart after years of sacrifice and hard work.
It’s not the fairy-tale ending anyone envisions. But without profitability, it’s a story that’s all too common.
The Harsh Reality: No Profit, No Sale
Here’s the uncomfortable truth: buyers don’t just buy businesses because they like what you’ve built. They buy businesses because they can see the value. And that value often boils down to one thing: profit.
Buyers want businesses that generate enough cash to fund the purchase and make money on top of that. Without profit, even the most mission-driven business becomes unattractive or unsellable.
And this isn’t just about the sale price. A profitable business is sustainable, adaptable, and capable of delivering its mission over the long term. Without financial health, the mission becomes a ticking time bomb, destined to explode when the money runs out.
No Margin, No Mission
This phrase isn’t just a clever saying — it’s a business principle. Without margin (profit), there’s no foundation to sustain the mission. Even nonprofits understand this, which is why many of them actively pursue revenue-generating strategies to fund their impact.
Profit isn’t the enemy. It’s the engine that powers the mission. Without it, businesses can’t invest in growth, weather downturns, or prepare for the future. Profit creates breathing room — for innovation, for sustainability, and for opportunities to leave a lasting legacy.
Balancing Mission with Margin
The good news is that mission and margin aren’t mutually exclusive. They can, and should, work together. Profit doesn’t have to compromise purpose. In fact, it strengthens it.
Here’s how:
-
Price for Sustainability: Set prices that reflect the true value of what you provide. Undervaluing your services may feel generous, but it undermines your ability to deliver those services over time.
-
Measure Profit as Impact: Think of profit as a measure of how well your business can continue serving its mission. The stronger your financial health, the longer and better you can serve.
-
Think Like a Buyer: Build your business with a buyer’s mindset. Focus on profitability, scalability, and systems that don’t depend entirely on you. A business that can thrive without you is far more attractive to buyers.
-
Plan Your Exit Early: Even if you’re not ready to sell, start planning as if you are. This means tracking financial performance, building transferable systems, and making decisions that add long-term value.
Profit Is a Means to an End
If you’re uncomfortable with the idea of profit, consider this: profit doesn’t have to stay in your pocket. You can reinvest it in your team, donate it to causes you care about, or expand your impact in ways you never imagined. But first, you have to earn it.
Profit isn’t selfish. It’s what keeps the lights on, the doors open, and the mission alive. Without it, everything else crumbles.
A Call to Action
If your business is mission-driven, take a hard look at your financials. Are you building something sustainable? Are you setting yourself up for a future where your business can thrive without you? Are you balancing mission with margin?
Because here’s the truth: the most impactful businesses are those that achieve both. They serve their customers, uplift their employees, and create a legacy that lasts.
Make your mission sustainable. Make your margin meaningful. And when the time comes to exit, you’ll not only have something to sell — you’ll have something to celebrate.
0 Comments